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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grant Anderson

July 7, 2025

5  out of  5
rating by Grant Anderson
"They were so easy to work with, made things very understandable. They have excellent customer service!"
We responded:
"Thanks Grant. We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! "
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Courtney Smeltzer

June 26, 2025

5  out of  5
rating by Courtney Smeltzer
"Great customer service, took time to answer all our questions, and saved us money! Highly recommend!"
We responded:
"Courtney - thank you for taking the time to give us such encouraging feedback - it means a lot! We look forward to serving your family in the years to come! "
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JnR fam

June 24, 2025

5  out of  5
rating by JnR fam
"Very kind, helpful & personable!"
We responded:
"Thanks for the 5-star review Becky! We love serving families like yours and it was fantastic to meet you today! "
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steve remesnik

June 21, 2025

5  out of  5
rating by steve remesnik
"Rob and his team are extremely professional, efficient, and most of all nice! It is refreshing to not be another transaction. I wish them nothing but the best!"
We responded:
"Thanks for taking the time to give us an online review Steve. Your feedback means a lot! "
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Oliver Henry

June 19, 2025

5  out of  5
rating by Oliver Henry
"Brendon is the BEST, professional explained everything to do with my policies. I recommend him to my partners."
We responded:
"Thanks for the 5 star review Oliver! We are blessed to have Brendan on the team and I'm excited he surpassed your expectations. Thank you for recommending him to your network! "
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shawn shepherd

June 19, 2025

5  out of  5
rating by shawn shepherd
"Rob Eicher is outstanding! One of the most genuine people you will ever meet!"
We responded:
"Thank you Shawn! Your feedback means a lot! "
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Jamesha Butler

June 18, 2025

5  out of  5
rating by Jamesha Butler
"I noticed an issue with my auto coverage and gave the office a call. The phones went down but that did not stop Rob from helping me get to the bottom. He called me back immediately from his personal cell so we could continue working out the issue. Within 24 hours, the issue was completely resolved. Rachael was extremely helpful and quick with responding when I had follow up questions. Great customer service!"
We responded:
"Thank you for your 5-star review Jamesha! We love helping people resolve issues, so thanks for giving us the opportunity! Let us know if ever have any questions or need anything from us. My State Farm team and I are happy to be your good neighbor! "
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Mandy Fehman

June 13, 2025

5  out of  5
rating by Mandy Fehman
"Rob Eicher and his team truly care about each individual and family that they encounter. You’re in good hands with Rob Eicher State Farm!"
We responded:
"Thanks Mandy - I appreciate the feedback and look forward to serving your family! "
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Rebecca Berghorn

June 13, 2025

5  out of  5
rating by Rebecca Berghorn
"I met with Rachael and Brendan to review my insurance needs. They took the time to explore my needs for insurance and really see what the best solution for me would be. I appreciate their care and attention without any pressure towards something I didn't need. I felt respected and looked out for. I highly recommend both of them at Rob Eicher State Farm Insurance."
We responded:
"Thanks for the 5 star review! It sounds like Rachael and Brendan did exactly what they were supposed to do, and your feedback will mean the world to them! We look forward to serving your family! "
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Ranu

June 13, 2025

5  out of  5
rating by Ranu
"Great branch! Very welcoming and helpful. I would definitely recommend calling this location and asking for a quote."
We responded:
"Thank you for the 5 star review! We appreciate it very much. "
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Trae Masten

June 13, 2025

5  out of  5
rating by Trae Masten
"I had a tremendous experience working with Rachael and Brenden at State Farm. They were super helpful, informative, and saved me more than $50 per month on my auto policy. Highly recommend"
We responded:
"Thanks for taking the time to share your experience Trae, it means a lot. The whole team was excited to see how Rachael was able to help. Let us know if you have any questions or there is anything else we can do for you. "
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Andrew Osborn

June 12, 2025

5  out of  5
rating by Andrew Osborn
"As good as it gets!!! As an out of state resident, Rob isn’t even our agent, but we knew we could trust his professional knowledge around a tricky homeowners insurance market here in California, and he had valuable advice to help us make the right choice. If he takes the time to help people who aren’t even customers, you can rest assured he will go the extra mile to take care of his customers insurance needs!"
We responded:
"Thanks for the review! It was a fun challenge helping you sort through your options. When you pass through Indiana next time, I hope you will stop by the office! "
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William Diaz

June 12, 2025

5  out of  5
rating by William Diaz
"worked with Rachael, she was friendly and professional . I would definitely recommend this office"
We responded:
"Thanks for the feedback William. We are blessed to have Rachael at our agency. I'm glad your experience was as it should be. Let us know if you ever have any questions. "
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Bekah Rowe

June 12, 2025

5  out of  5
rating by Bekah Rowe
"I asked Rob for an auto quote to see if I could save some money by switching to State Farm, and I was pleasantly surprised I not only saved money but also improved my coverages! Now my wallet and I both have greater peace of mind!! If you're looking for expert level advice from an agent who genuinely has your best interest in mind, reach out to Rob!!"
We responded:
"Thanks Bekah - we were so excited to be able to see what could happen for your family. Thanks for taking the time to give us a review! "
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Laura Gauthier

June 12, 2025

5  out of  5
rating by Laura Gauthier
"We have had an exceptional experience working with Rob Eicher and his team. He walked us through changes we could make to our coverage to better benefit us. They were especially helpful after my car accident. They were professional, knowledgeable, compassionate, friendly, and quick. I highly recommend checking out their services!!"
We responded:
"Laura we’re thankful for your feedback! It’s our pleasure to assist you and your awesome family with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tee Cee

June 11, 2025

5  out of  5
rating by Tee Cee
"I had the pleasure of getting a new policy setup through Nicole, and she was fantastic! She took a deep dive into my old policy and got me more coverage, at a lesser price! Would absolutely recommend to anyone."
We responded:
"Thanks for taking the time to provide feedback. We are blessed to have Nicole on our team and excited that you got to experience how fantastic she is. Let us know if you have any questions or there is anything else we can do. "
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james warner

June 9, 2025

5  out of  5
rating by james warner
"In my wife's name but Mr Rob Eicher was very nice and helpful"
We responded:
"Thank you for taking the time to give us feedback. It means a lot. Let us know if there is ever anything else we can do for you. "
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Larry Ford

June 9, 2025

5  out of  5
rating by Larry Ford
"Rob provides fast & efficient service for my insurance needs."
We responded:
"Thanks for the positive review Larry! If there is anything we can ever do for your insurance needs, please don't hesitate to ask. "
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Keith

May 30, 2025

5  out of  5
rating by Keith
"Very helpful, quick and concise answers.👍"
We responded:
"Thanks Keith, we appreciate your review! If you ever need any additional assistance, please don’t hesitate to reach out. We are here to help! "
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Matthew Woodburn

May 28, 2025

5  out of  5
rating by Matthew Woodburn
"Rob is a great agent. He cares deeply about helping you protect what matters most!"
We responded:
"Thanks Matt - I appreciate the feedback - that's exactly what we strive for! "
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Rachael Crabbe

May 28, 2025

5  out of  5
rating by Rachael Crabbe
"Thank you for making me feel comfortable with your sincerity and integrity! Everyone on your team is so friendly and helpful!! AND! I saved 200 a month switching to you guys!! So I’m def not complaining about that!!"
We responded:
"Thanks for the review Rachael. Enjoy that extra money in your budget! We love serving your family! "
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Danielle Humphreys

May 21, 2025

5  out of  5
rating by Danielle Humphreys
"Rob and his team are amazing! Rob has such a positive attitude and is a joy to be around!"
We responded:
"Thank you Danielle. We feel the same way about you. Every interaction with you makes our day better! "
Profile photo of Elizabeth Boss

Elizabeth Boss

May 21, 2025

5  out of  5
rating by Elizabeth Boss
"Rob and his team are super helpful and willing to go above and beyond to answer all your insurance questions! It was great working with them and I highly recommend calling their office to help with ALL your insurance needs!"
We responded:
"Thanks Elizabeth. We love serving families like yours! "
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Kylee Moore

May 5, 2025

5  out of  5
rating by Kylee Moore
"Rob was helpful and informative."
We responded:
"Thanks Kylee - I appreciate the feedback. We look forward to serving you for years to come! "
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Dan Nielson

May 1, 2025

5  out of  5
rating by Dan Nielson
"Rob and his team genuinely care about you, your family and what is needed as every situation is different and they respect that."
We responded:
"Thanks for the feedback Dan. We appreciate the opportunity to work with families and always strive to do what is best for them! "