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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Jones

June 10, 2026

5  out of  5
rating by Doug Jones
"Rob and his office go above and beyond in service and advocating for his customers. Highly recommend!!"
We responded:
"Thank you for the awesome feedback, Doug. We appreciate you and will always do the best we can for your family."
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Rebekah Witzig

June 10, 2026

5  out of  5
rating by Rebekah Witzig
"My experience with the Rob Eicher State Farm office via Tonya was great. It was a no-pressure and straightforward process where all my questions were answered. I'd recommend working with her for your auto insurance!"
We responded:
"Thanks for taking the time to give Tonya such a great review! Your feedback means a lot to our team and we are thankful for the opportunity to serve you. "
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Derek Gauthier

June 9, 2026

5  out of  5
rating by Derek Gauthier
"Great experience. Rob Eicher doesn’t make you feel like you’re just another number. He truly cares about you and your needs. Thanks Rob you are awesome!!!"
We responded:
"Thanks Derek - we appreciate the opportunity to serve your family! "
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Eric White

June 3, 2026

5  out of  5
rating by Eric White
"I have been with State Farm for many years and have always been satisfied with the service I have received. Rob Eicher is my current agent has taken care of our insurance needs. His office is responsive and they do a great job. Give him an opportunity if you are looking for insurance."
We responded:
"Thank you Eric. We appreciate your feedback and recommendation! Please let us know if there is anything else we can do to serve you better. "
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Steven H

May 26, 2026

5  out of  5
rating by Steven H
"I've been with State Farm for close to fifty years now and they currently handle all my insurance needs, auto, home, liability, etc. Rob Eicher is my State Farm agent and he has been absolutely fantastic. He and his service team have been very professional and prompt in responding to my inquiries. What I enjoy most is our annual insurance review, which is so informative. As we get our periodic medical reviews, it is also imperative that we have our "insurance check-up", too. I found Rob pleasantly different from other agents. He was very caring, insightful, conscientious, and very service-oriented. There is so much truth when they say, "Like a good neighbor, State Farm (Rob Eicher) is there.""
We responded:
"Thank you very much for the glowing review, Steve. I can't explain how much it means to me and our team. We appreciate you! "
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Aidynn Heimann

May 20, 2026

5  out of  5
rating by Aidynn Heimann
"This agency has been awesome to work with! Tonya was super nice and helpful which made getting my renter's insurance quick and easy. Highly recommend!"
We responded:
"Thanks so much for taking the time to give us a review Aidynn! I love hearing about your experience with Tonya. She's a rockstar and we are blessed to have her on the team! "
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Mia Reinhardt

May 19, 2026

5  out of  5
rating by Mia Reinhardt
"Tonya was a great help and was very kind to talk to. I was confused for a bit about the website, but she ended up calling and talking me through the insurance. Seems like they truly care about customer service and getting us the best value, not just trying to sell the most. Very satisfied!"
We responded:
"Mia, I'm thrilled to hear about your positive experience with Tonya! She is fantastic at making sure our customers have everything they need, and it sounds like she hit the mark with you. We truly value customer service and aim to provide the best value possible, so it's great to know you felt that. Thanks for trusting our team with your insurance needs!"
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Ryan Clark

May 18, 2026

5  out of  5
rating by Ryan Clark
"Very helpful and personable staff!"
We responded:
"I really appreciate you taking the time to share your experience, Ryan! It's great to hear that our staff made a positive impression. Thanks for trusting us with your insurance needs!"
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Jason Stancil

May 13, 2026

5  out of  5
rating by Jason Stancil
"Best agent in the Fort Wayne area. Took the time to make sure my family and I were properly protected. 10/10 recommend Rob and his team!!"
We responded:
"I’m thrilled to hear you had such a positive experience with our team, Jason! It means a lot that you feel your family is well-protected. Thanks for trusting our office with your insurance needs!"
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Kathryn Eib

May 8, 2026

5  out of  5
rating by Kathryn Eib
"When we started with state farm 30 some years ago we had a great agent that was always available, he looked out for us and kept us informed of our coverage. he retired years ago; I am very happy that I have found the same quality of agent with Rob Eicher and his staff. In my short time with them the office staff has been wonderful, nice and professional. We ended up with from a bad experience with another agent. Rob definitely fits the quality of our old agent. He listened to us about what happened and what we were looking for in an agent. He is easy to talk to, very personable, professional. He has gone through our policies and offered suggestions. he researched for answers to some of our questions. He has been responsive with our calls and emails. I am thankful that we have found another Good Agent that is going to work for us and watch out for us. I highly recommend Rob and his staff for insurance needs."
We responded:
"I'm really glad to hear that you’ve had a positive experience with our team, Kathryn. It’s great to know that we’ve been able to match the level of service you had years ago. Listening and focusing on what you need is a big part of what we aim to do here. Thanks for choosing us for your insurance needs. Looking forward to continuing to work together!"
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Melanie Kennedy

May 8, 2026

5  out of  5
rating by Melanie Kennedy
"Rob is super helpful and is willing to explain things to me in a way i understand. He is always happy. Thanks Mr. Smiley 😃"
We responded:
"Thanks for the 5-star review Mel! It's an honor to serve your awesome family! "
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Ronald Seiler

May 5, 2026

5  out of  5
rating by Ronald Seiler
"Rob went the extra mile to meet my budget for my Auto and Homeowners insurance premiums."
We responded:
"I'm really glad to hear that we were able to find a solution that fits your budget, Michelle. It's always my goal to make sure my customers feel supported and get the coverage they need without breaking the bank. We appreciate your trust in us for your insurance needs!"
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Courier Printing

April 30, 2026

5  out of  5
rating by Courier Printing
"Rob has been a pleasure to work with and easy to talk to."
We responded:
"Thank you for taking the time to give us a 5-star review. You have also been wonderful to work with! "
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Maximus Nelson

April 28, 2026

5  out of  5
rating by Maximus Nelson
"Very caring and kind people"
We responded:
"Thanks for the kind words Max. We look forward to serving you in the years ahead!"
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Queen Boston

April 27, 2026

5  out of  5
rating by Queen Boston
"Very professional and they take the time to listen to all your questions and concerns. I find the staff to be very responsive and quick when you call. Any time I have called they are also very upbeat and positive and you truly feel like they care about you the way they treat you is like you're family. I highly recommend Rob and his staff. We have been with State Farm for over 23 years and he has by far been our best agent."
We responded:
"Thank you Darlene. I appreciate the feedback and the fact that you took the time to give us a review. It's good to hear our team is responding to you the way you deserve to be treated. We are thankful for the opportunity to work with you! "
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Patti Lehman

April 24, 2026

5  out of  5
rating by Patti Lehman
"Rob is a great agent and very knowledgeable."
We responded:
"Thanks for the kind words Patti, and for taking the time to give us a review. I really appreciate it! "
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Angela Steury

April 20, 2026

5  out of  5
rating by Angela Steury
"Great place! They work to help you find the right insurance needs for your family. They are all so kind and generous."
We responded:
"Thank you Angela - your kind words mean a lot! "
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Shane Cunningham

April 10, 2026

5  out of  5
rating by Shane Cunningham
"Outstanding service from Rob Eicher’s team. They understood the coverage we needed and delivered with the best price. If you’re are looking for someone who is tenured in the industry you have found him."
We responded:
"Thanks Shane - your kind words, and the time you took to write that amazing review mean a lot! "
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Paula Felver

April 7, 2026

5  out of  5
rating by Paula Felver
"We have received excellent service from Rob and Tonya. Highly recommend this Dtste Farm Agent and Agency."
We responded:
"Thank you Paula! We've loved working with you and your recommendation means a lot! "
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Josh Danals

April 7, 2026

5  out of  5
rating by Josh Danals
"I recently worked with Rob Eicher’s State Farm office and had an awesome experience! They were incredibly helpful in getting my auto, home, and life insurance sorted out. The team is professional, knowledgeable, and really takes the time to make sure you have the right coverage for your needs. I highly recommend Rob and his staff to anyone looking for a 'Good Neighbor' agent in Fort Wayne who truly cares about their clients. Five stars all the way!"
We responded:
"Thanks for the 5-star review Josh - I really appreciate it! "
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Phil Esslinger

April 4, 2026

5  out of  5
rating by Phil Esslinger
"I really appreciate having Rob as my State Farm agent. He's helped me update my policies in a highly professional and friendly way. I have to give him an A+++"
We responded:
"Thanks for the great review Phil. I appreciate the opportunity to work with you!"
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Tyler Veit

April 1, 2026

5  out of  5
rating by Tyler Veit
"As a first time Insurance Buyer Rob was extremely helpful and I could really tell he had my best interest in mind!"
We responded:
"Thanks Tyler - your feedback means a lot! "
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Debby

March 31, 2026

5  out of  5
rating by Debby
"Tonya, at Rob Eicher's office, was very helpful."
We responded:
"Thanks for the 5-star review Debby. I appreciate your feedback and it's great to hear Tonya was able to serve you well! "
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Jenny Little

March 25, 2026

5  out of  5
rating by Jenny Little
"We have used State Farm for the past 24 years. Rob Eicher and his staff have been hands down the best agents we have ever had. They are friendly, professional, personal, quick, knowledgeable, and just give you peace of mind, especially as we add new drivers to our policy. I highly recommend them. Definitely 5 star service!"
We responded:
"Thank you for the 5-star review Jenny. Your words and recommendation are incredibly encouraging to our team! "
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Kelly Hovis

March 23, 2026

5  out of  5
rating by Kelly Hovis
"Very friendly and knowledgeable people! Have been with them for years! Damon Walker"
We responded:
"Thanks for taking the time to give us this review, Damon! It means a lot! We appreciate your loyalty and look forward to serving you well in the years to come. "