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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leland Harding

Leland Harding

January 19, 2026

5  out of  5
rating by Leland Harding
"I have always received the best possible treatment from Tonya Birkey and Rob Eicher. They are helpful and respectful. I couldn't be more satisfied."
We responded:
"Thanks for the 5-star review Leland - we appreciate you! "
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Megan Firestine

January 19, 2026

5  out of  5
rating by Megan Firestine
"Tonya was very friendly and easy to work with. She answered all of my questions and was able to get our policies exactly how we need them while saving us money. Highly recommend!"
We responded:
"Thanks Megan, your recommendation means a lot to our team! "
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Lacie Batiste

January 19, 2026

5  out of  5
rating by Lacie Batiste
"Great customer service"
We responded:
"Thanks for taking the time to give us a review Lacie, and thanks for giving us the opportunity to serve. "
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devin price

January 15, 2026

5  out of  5
rating by devin price
"Would highly recommend! Tonya at the front desk greeted me warmly as I walked in and passed me on back to my agent Bekah. Bekah always takes the time to go over all the options and answer any questions patiently."
We responded:
"Thanks for the 5-star review, Devin. I'm sorry I missed seeing you but glad to hear the team took good care of you! "
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Sumer F

January 14, 2026

5  out of  5
rating by Sumer F
"My truck got totaled due to a tree falling on it. While playing phone tag with the claims department and sometimes not getting a call returned ,Tonya Birkey reached out to me to see how my claim was going. I told her I was waiting to hear back and she ended up reaching out for me and getting everything done within a day! Tonya is very kind and knows how to get business done! I highly recommend contacting her if you have any questions or concerns!"
We responded:
"Thanks for taking the time to give our office a review. We love advocating for our customers when they have a claim, and I'm thankful Tonya was able to get things resolved for you! Please don't hesitate to reach out if there is anything else we can do for you. "
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Debby

January 14, 2026

5  out of  5
rating by Debby
"Tonya, at Rob Eicher's office, was very helpful."
We responded:
"Thanks for the 5-star review Debby. I appreciate your feedback and it's great to hear Tonya was able to serve you well! "
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Jason Lenardson

January 13, 2026

5  out of  5
rating by Jason Lenardson
"Great agent! Rob has put together an awesome team that is ready to serve."
We responded:
"Thanks for the kind words Jason - they mean a lot to our team! "
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Gene Koch

January 13, 2026

5  out of  5
rating by Gene Koch
"I was having a problem getting the correct insurance forms to my bank and I let Rob know and the very next day he contacted me and said he would take care of it. What prompt service! I appreciate the care and concern given to me and I know that I can rely on them. Thanks to all!"
We responded:
"Thanks for taking the time to give us a review Gene! Hopefully, the system will never give you issues again, but if it does, our team is here for you. "
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Eliza Eshelman

January 12, 2026

5  out of  5
rating by Eliza Eshelman
"Excellent customer service!"
We responded:
"Thanks Eliza - we appreciate your feedback! "
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Ben Neiderlander

January 12, 2026

5  out of  5
rating by Ben Neiderlander
"I don't know which is more impressive, how good Brian is at knowing the ins and outs of insurance, or dunking on a regulation hoop. Because he's awesome at both!"
We responded:
"Thanks for the shoutout! Brian’s secretly training for the Insurance Slam Dunk Championship—next up, juggling policies while doing a slam dunk! Glad he's been able to help you with your insurance! 🏀📋😄"
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Kerri Piekarski

January 8, 2026

5  out of  5
rating by Kerri Piekarski
"Bekah was very helpful and patient with my questions. Staff at this office has always been great!"
We responded:
"Thanks for taking time to give us a review Kerri! I'm thrilled to hear Bekah was able to delight and deliver for you. "
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Teresa alt

January 7, 2026

5  out of  5
rating by Teresa alt
"Called today with a question on my car insurance. Tonya answered the phone, was very friendly and helpful. She told me she would get back to me with an answer and she did with great speed. It was a pleasure dealing with her, I wish all insurance companies worked like this!"
We responded:
"Thanks for the kind words Teresa, and for taking the time to give us a 5-star review! "
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Keith

January 7, 2026

5  out of  5
rating by Keith
"Just wanted to give a huge shout out to Tonya Birkey. She told mw I should check into bundling my insurance policies. I saved so much money. Thank you Tonya for taking the time to help me out"
We responded:
"Thanks for taking the time to provide feedback, Keith. It means a lot. We are blessed to have Tonya on our team and I'm thrilled she was able to help you! "
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Carol Magee

January 5, 2026

5  out of  5
rating by Carol Magee
"Not sure whether or not I had roadside assistance. Praying that I did,Tonya was so kind as to look it up and yes, it was there for me. From start to finish, the transition was smooth very smooth. Highly recommend great experience today."
We responded:
"Thanks for taking the time to give us a review Carol, your feedback means the world to us. I'm excited to hear Tonya was able to delight and deliver for you! "
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Valerie Malcolm

December 31, 2025

5  out of  5
rating by Valerie Malcolm
"Great team! Making a difference with their clients, excelling in communication and compassion."
We responded:
"Thanks so much for the 5-star review Valerie! Please don't hesitate to ask if there is anything we can do for you or your family in the new year! "
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Lona Besing

December 30, 2025

5  out of  5
rating by Lona Besing
"I’m so happy we switched our family’s insurance over to Rob Eicher State Farm Agency. We have a family of seven drivers and Rob has gone out of his way to find us the best ways to save on our policies. Rob’s sincerity and servant heart comes through in everything he does!"
We responded:
"Thank you Lona. Our team is called to serve families like yours, and I'm glad you've felt the difference. "
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Kara Kennedy

December 15, 2025

5  out of  5
rating by Kara Kennedy
"Rob has been a pleasure to work with! I’ve really enjoyed working with him. He’s professional, responsive, and values clear communication, which makes working together easy and productive. He’s thoughtful, organized, and genuinely invested in doing things the right way for his business. It’s always a smooth experience, and I truly appreciate the trust and partnership. Highly recommend working with him."
We responded:
"Thank you for taking the time to provide such a glowing review Kara - it means a lot! "
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Randall Hanson

December 14, 2025

5  out of  5
rating by Randall Hanson
"It was great to talk with Rob about my car insurance policy. Got a great policy at a great price. Definitely happy with Rob as my agent."
We responded:
"Thanks for the great feedback Randy! My team and I appreciate the opportunity to serve you, both now, and in the years to come. "
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steve remesnik

December 12, 2025

5  out of  5
rating by steve remesnik
"Rob and his team are extremely professional, efficient, and most of all nice! It is refreshing to not be another transaction. I wish them nothing but the best!"
We responded:
"Thanks for taking the time to give us an online review Steve. Your feedback means a lot! "
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Robin Kaiser

December 8, 2025

5  out of  5
rating by Robin Kaiser
"Rob and his team have gone above and beyond for our family!"
We responded:
"Thanks for taking the time to give us that great review Robin. It means a lot. If there is anything we can do better, please let us know! "
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Katrina P

December 5, 2025

5  out of  5
rating by Katrina P
"Rob and his team are AMAZING! I highly recommend considering them for all you insurance needs!"
We responded:
"Thanks for the great review Katrina. We cherish the opportunity to work with your awesome family! "
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Juliana Birkey

December 4, 2025

5  out of  5
rating by Juliana Birkey
"Tonya was amazing to work with and answered all my questions. she was so patient and informative! would recommend her to everyone."
We responded:
"I'm thrilled, Juliana, to hear about your experience with Tonya! Our team strives to provide the best service possible, and it's great to see that reflected in your feedback. I'll be sure to pass along your kind words to Tonya, it will surely make her day. Thanks for choosing us for your insurance needs!"
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Tammy Harris

December 3, 2025

5  out of  5
rating by Tammy Harris
"Tonya Birkey brings integrity, dedication, and a genuine customer first mindset to everything she does. She is a trustworthy resource who truly cares about helping people. You will be in great hands with Tonya!"
We responded:
"Thanks for the 5 stars, Tammy! We really appreciate it. If there’s ever anything we can do to make your experience better, please let us know!""
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Toni Witzig

December 3, 2025

5  out of  5
rating by Toni Witzig
"Tonya is one of the most hard working and dependable people I know! Her work ethic is amaizing and seeks to put others first!"
We responded:
"Thanks for the review Toni. We are thrilled to have Tonya on the team, and we appreciate you taking the time to provide feedback! "
Profile photo of Ed Birkey

Ed Birkey

December 3, 2025

5  out of  5
rating by Ed Birkey
"Tonya did a great job answering our questions. She was very helpful and knowledgeable about the coverage that was best for us"
We responded:
"Thanks for the feedback Ed. We are glad to hear Tonya was able to delight and deliver for you. Let us know if you have any questions or if there is anything we can do to serve you and your family moving forward. "