State Farm® Insurance Agent Rob Eicher
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gloria Gaubatz
June 22, 2026
"I have property insurance with this business. In March of 2026, I had roof damage as a result of a storm. I called my agent and they were very helpful and guided me through the process of filing a claim since I had never done this before. The process was smooth and very easy. Macy and Rob both spoke to me on the phone and were extremely helpful. Whenever I had questions, they were quick to respond and were very pleasant.
They helped me to find a roofer to repair the damage and he also came quickly and provided excellent service. I received prompt payment for the roofing job from State Farm. I am more than pleased with the service I received and highly recommend them."
"Thank you for taking the time to give us that incredible feedback Gloria - you made our day! I'm thankful to hear your claims process went well and that you were able to get your roof repaired! "
Kathy Throckmorton
June 19, 2026
"Personal attention and willingness to answer questions with great patience. Knowledgeable to personalize your needs. If you are shopping for insurance, I highly recommend giving them a call."
"Thanks so much Kathy - we've loved interacting with you and look forward to serving you in the years to come! "
Liz Neal
June 19, 2026
"Reached out to obtain evidence of homeowners insurance for a mutual customer. Rob and his team are easy to work with, friendly, and responds quickly."
"Thanks so much for taking the time to give us a review Liz - I really appreciate it! "
Courtney Smeltzer
June 18, 2026
"Rob and his team have been great to work with! We were able to save significantly without losing coverage on our auto, home and life insurance. They respond quickly and have answered all our questions. Highly recommend!"
"Courtney, it means a lot to hear you’ve had a great experience with our team! We’re thrilled we could help you save on your coverage while making sure all your questions were answered along the way. Thanks for recommending us!"
Andrew Powell
June 17, 2026
"Wow what can I say but Rob is the best Insurance Agent I have had in years...I've had several Agents and they all didn't wanna spend time with us they'd push us off to their staff we could never talk to my Agent it was very annoying.Rob though is the opposite he truly cares about people and their insurance needs and he's the most honest guy I've been around I trust him 1000% If y'all looking for a different Agent out there well You will NOT find anybody better then Rob.All I know is that we are here to stay,we are extremely happy so give Rob Eicher a call today you won't be disappointed"
"Thank you for the kind words Andrew. They mean more to me than I can express. Thanks for the opportunity to serve your family! "
Kevin Hedrick
June 13, 2026
"A year and a half into service with Rob Eicher State Farm and the same high-quality customer care is still happening. Rob even answers the office phone directly half the time I call, so easy to work with...and I am saving money."
"Thank you for your kind words, Kevin! We're so grateful to work with amazing customers like you. Thanks for being a part of our State Farm family."
Doug Jones
June 10, 2026
"Rob and his office go above and beyond in service and advocating for his customers. Highly recommend!!"
"Thank you for the awesome feedback, Doug. We appreciate you and will always do the best we can for your family."
Rebekah Witzig
June 10, 2026
"My experience with the Rob Eicher State Farm office via Tonya was great. It was a no-pressure and straightforward process where all my questions were answered. I'd recommend working with her for your auto insurance!"
"Thanks for taking the time to give Tonya such a great review! Your feedback means a lot to our team and we are thankful for the opportunity to serve you. "
Derek Gauthier
June 9, 2026
"Great experience. Rob Eicher doesn’t make you feel like you’re just another number. He truly cares about you and your needs. Thanks Rob you are awesome!!!"
"Thanks Derek - we appreciate the opportunity to serve your family! "
Eric White
June 3, 2026
"I have been with State Farm for many years and have always been satisfied with the service I have received. Rob Eicher is my current agent has taken care of our insurance needs. His office is responsive and they do a great job. Give him an opportunity if you are looking for insurance."
"Thank you Eric. We appreciate your feedback and recommendation! Please let us know if there is anything else we can do to serve you better. "
Steven H
May 26, 2026
"I've been with State Farm for close to fifty years now and they currently handle all my insurance needs, auto, home, liability, etc. Rob Eicher is my State Farm agent and he has been absolutely fantastic. He and his service team have been very professional and prompt in responding to my inquiries. What I enjoy most is our annual insurance review, which is so informative. As we get our periodic medical reviews, it is also imperative that we have our "insurance check-up", too. I found Rob pleasantly different from other agents. He was very caring, insightful, conscientious, and very service-oriented. There is so much truth when they say, "Like a good neighbor, State Farm (Rob Eicher) is there.""
"Thank you very much for the glowing review, Steve. I can't explain how much it means to me and our team. We appreciate you! "
Aidynn Heimann
May 20, 2026
"This agency has been awesome to work with! Tonya was super nice and helpful which made getting my renter's insurance quick and easy. Highly recommend!"
"Thanks so much for taking the time to give us a review Aidynn! I love hearing about your experience with Tonya. She's a rockstar and we are blessed to have her on the team! "
Mia Reinhardt
May 19, 2026
"Tonya was a great help and was very kind to talk to. I was confused for a bit about the website, but she ended up calling and talking me through the insurance. Seems like they truly care about customer service and getting us the best value, not just trying to sell the most. Very satisfied!"
"Mia, I'm thrilled to hear about your positive experience with Tonya! She is fantastic at making sure our customers have everything they need, and it sounds like she hit the mark with you. We truly value customer service and aim to provide the best value possible, so it's great to know you felt that. Thanks for trusting our team with your insurance needs!"
Ryan Clark
May 18, 2026
"Very helpful and personable staff!"
"I really appreciate you taking the time to share your experience, Ryan! It's great to hear that our staff made a positive impression. Thanks for trusting us with your insurance needs!"
Jason Stancil
May 13, 2026
"Best agent in the Fort Wayne area. Took the time to make sure my family and I were properly protected. 10/10 recommend Rob and his team!!"
"I’m thrilled to hear you had such a positive experience with our team, Jason! It means a lot that you feel your family is well-protected. Thanks for trusting our office with your insurance needs!"
Kathryn Eib
May 8, 2026
"When we started with state farm 30 some years ago we had a great agent that was always available, he looked out for us and kept us informed of our coverage. he retired years ago; I am very happy that I have found the same quality of agent with Rob Eicher and his staff. In my short time with them the office staff has been wonderful, nice and professional. We ended up with from a bad experience with another agent. Rob definitely fits the quality of our old agent. He listened to us about what happened and what we were looking for in an agent. He is easy to talk to, very personable, professional. He has gone through our policies and offered suggestions. he researched for answers to some of our questions. He has been responsive with our calls and emails. I am thankful that we have found another Good Agent that is going to work for us and watch out for us. I highly recommend Rob and his staff for insurance needs."
"I'm really glad to hear that you’ve had a positive experience with our team, Kathryn. It’s great to know that we’ve been able to match the level of service you had years ago. Listening and focusing on what you need is a big part of what we aim to do here. Thanks for choosing us for your insurance needs. Looking forward to continuing to work together!"
Melanie Kennedy
May 8, 2026
"Rob is super helpful and is willing to explain things to me in a way i understand. He is always happy. Thanks Mr. Smiley 😃"
"Thanks for the 5-star review Mel! It's an honor to serve your awesome family! "
Ronald Seiler
May 5, 2026
"Rob went the extra mile to meet my budget for my Auto and Homeowners insurance premiums."
"I'm really glad to hear that we were able to find a solution that fits your budget, Michelle. It's always my goal to make sure my customers feel supported and get the coverage they need without breaking the bank. We appreciate your trust in us for your insurance needs!"
Courier Printing
April 30, 2026
"Rob has been a pleasure to work with and easy to talk to."
"Thank you for taking the time to give us a 5-star review. You have also been wonderful to work with! "
Maximus Nelson
April 28, 2026
"Very caring and kind people"
"Thanks for the kind words Max. We look forward to serving you in the years ahead!"
Queen Boston
April 27, 2026
"Very professional and they take the time to listen to all your questions and concerns. I find the staff to be very responsive and quick when you call. Any time I have called they are also very upbeat and positive and you truly feel like they care about you the way they treat you is like you're family. I highly recommend Rob and his staff. We have been with State Farm for over 23 years and he has by far been our best agent."
"Thank you Darlene. I appreciate the feedback and the fact that you took the time to give us a review. It's good to hear our team is responding to you the way you deserve to be treated. We are thankful for the opportunity to work with you! "
Patti Lehman
April 24, 2026
"Rob is a great agent and very knowledgeable."
"Thanks for the kind words Patti, and for taking the time to give us a review. I really appreciate it! "
Angela Steury
April 20, 2026
"Great place! They work to help you find the right insurance needs for your family. They are all so kind and generous."
"Thank you Angela - your kind words mean a lot! "
Shane Cunningham
April 10, 2026
"Outstanding service from Rob Eicher’s team. They understood the coverage we needed and delivered with the best price. If you’re are looking for someone who is tenured in the industry you have found him."
"Thanks Shane - your kind words, and the time you took to write that amazing review mean a lot! "
Paula Felver
April 7, 2026
"We have received excellent service from Rob and Tonya. Highly recommend this Dtste Farm Agent and Agency."
"Thank you Paula! We've loved working with you and your recommendation means a lot! "