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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Wright

November 7, 2025

5  out of  5
rating by Steve Wright
"Get in touch with Brian Dillon for all your needs. Top of the line customer service always."
We responded:
"Thanks for the review Steve. We are thrilled to have Brian on the team, and feedback like this is super encouraging. "
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Ryan Springer

November 6, 2025

5  out of  5
rating by Ryan Springer
"Brian is awesome!!!"
We responded:
"Thanks for the 5-star review Ryan - we agree...."Brian is awesome!" "
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Colin Ingalls

November 6, 2025

5  out of  5
rating by Colin Ingalls
"Extremely helpful! Was able to get a quote for my primary residence, rental property, 2 cars and a motorcycle. It was quick, efficient, and easy. Highly recommend working with them"
We responded:
"I'm really glad to hear that we could help you with quotes for all your needs, Colin! Making the process quick and easy for you is always our goal. Your recommendation is truly appreciated, and we look forward to continuing to serve you."
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James Creger

November 6, 2025

5  out of  5
rating by James Creger
"The sale agent there Brian Dylan saved me so much money that I’m able open my own car wash “ the falcon car wash” keep feathering it there, brother"
We responded:
"Thanks for the great review James! Brian loved the opportunity you gave him to help, and we're excited to delight and deliver for you. "
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G.V. Zimmerman

November 4, 2025

5  out of  5
rating by G.V. Zimmerman
"Rob Eicher and his wonderful crew have been the BEST by far staff for State Farm Insurance office my family and I have ever had. We have been with this very office for over fifty five years."
We responded:
"Thanks for taking the time to give us a review G.V. Your kind words mean the world to our team! "
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Ronald W Cousino Jr

November 3, 2025

5  out of  5
rating by Ronald W Cousino Jr
"Excellent customer service abd listened to my auto, homeowners and ymbrella policy needs."
We responded:
"Thanks for the positive review Ronald! Brian enjoyed working with you and our entire team looks forward to serving you in the years to come. "
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misty gilbert

October 30, 2025

5  out of  5
rating by misty gilbert
"I got my paperwork transferred from Virginia to Indiana on time without any laps in coverage. Thanks Brian."
We responded:
"Welcome to Indiana! Thanks so much for taking the time to give us a review Misty. We look forward to serving you in the years to come! "
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Laura Hattaway

October 29, 2025

5  out of  5
rating by Laura Hattaway
"I recently had the pleasure of working with Bekah Rowe. I was in a car accident, and she made the insurance process EASY. Bekah is knowledgeable, friendly and quick to answer any questions. I highly recommend the Rob Eicher State Farm Insurance team to anyone looking for an agency that genuinely puts its customers first."
We responded:
"Thanks for taking the time to give us this review Laura, it means a lot to our team. We strive to put our customers first and it is very encouraging when we hear we hit the mark! "
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Alan Farris

October 18, 2025

5  out of  5
rating by Alan Farris
"State Farm and Rob Eicher along with his staff have been Professional,informative and Friendly like family to my wife and I .We are sure glad and happy to be back with State Farm .Alan Farris"
We responded:
"Thank you for the wonderful review. We’re thrilled to know that you and your wife feel like family with us, that really means a lot. We're so glad to have you back with State Farm and are always here to help with anything you might need."
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Hunter Gaerte

October 9, 2025

5  out of  5
rating by Hunter Gaerte
"We worked with Bekah! And Bekah was super helpful, quick to respond, and overall very easy to work with. She built us a quote that worked really well for our family and because of this, we will be switching to them once we purchase our new house. 10/10 trustworthy and great. I know she will have our back!"
We responded:
"Thanks so much for taking the time go give us a 5-star review! We are blessed to have Bekah at the agency and I'm thrilled to hear she delighted and delivered for you. We are excited that you chose our agency for your insurance needs, and we look forward to serving you in the years to come! "
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Angela Waters

October 9, 2025

5  out of  5
rating by Angela Waters
"Bekah was friendly, professional, knowledgeable, answered all of my questions, and was able to save me money on my car insurance. I am very satisfied with my coverage. I highly recommend Rob Eicher’s State Farm Insurance Company in Fort Wayne."
We responded:
"Thank you for your kind words, Angela. I'm thrilled to hear about your great experience with Bekah! We always aim to ensure our customers feel confident and well-covered, and it's awesome to hear we're hitting the mark for you. We appreciate your recommendation and trust in us for your insurance needs!"
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Macy Eades

October 9, 2025

5  out of  5
rating by Macy Eades
"I spoke with a woman named Bekah on home, car and life insurance quotes. She was so kind, patient (I had no idea what I was doing or what information to give) and welcoming with any and all questions I had. While what I already have is more affordable than what she could offer, I just really respected and admired her honesty and integrity in her work. This made me feel like she would be a more reliable agent if some tragedy were to actually happen. 10/10 would recommend to anyone looking"
We responded:
"I'm thrilled that Bekah could assist you with your insurance, Macy. We truly prioritize honesty and integrity in our work, and I'm glad that shone through during your conversation. Even if we're not your current choice, we're always here to help whenever you need us."
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Christie Cochran

October 7, 2025

5  out of  5
rating by Christie Cochran
"I got quotes for several different types of insurance and it was so helpful to feel like I’m literally purchasing having peace of mind that we are covered! Rob & Bekah are wonderful to work with! Everyone was so kind and helpful explaining everything I needed to know. Just “like a good neighbor” 😃"
We responded:
"It's awesome to hear that you felt a sense of peace of mind after working with us, Christie. Bekah and I really enjoy helping our customers understand their coverage options, so it means a lot to know you felt well taken care of. We've got your back, just like a good neighbor should :)"
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Shannon Teddy

October 3, 2025

5  out of  5
rating by Shannon Teddy
"Rob and team were so helpful exposing different option as for our auto s centers insurance plus different payment options. Also got some investment advice. Kind and knowledgeable"
We responded:
"Thanks for the positive review Shannon. It is an honor to serve your family, and I'm thrilled we were able to help you find what you were looking for! "
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Lyss Cruz

October 3, 2025

5  out of  5
rating by Lyss Cruz
"Rob and his team are amazing! You should talk to Brendan if you get the chance! Hes awesome!"
We responded:
"Thanks for taking the time to give us a review. I appreciate your feedback and agree that Brendan is awesome and we are blessed to have him! If there is ever anything we can do for your family, please don't hesitate to ask! "
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Connor Burgess

October 3, 2025

5  out of  5
rating by Connor Burgess
"Great staff & super helpful! Check them out!"
We responded:
"Thanks for the review Connor. I appreciate it! "
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Amber Sieber

October 2, 2025

5  out of  5
rating by Amber Sieber
"Rob and his staff have the best attitudes, the most helpful spirits and they feel even better than family! I would highly recommend switching all of your insurance needs to Rob Eicher State Farm. I love them all so much!!"
We responded:
"Thank you for the amazing review Amber, and thanks for giving us the opportunity to serve your family!"
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Sarah Kimble

September 29, 2025

5  out of  5
rating by Sarah Kimble
"Great service and super helpful! Good balance of quality coverage and pricing."
We responded:
"Thank you Sarah, for taking the time to provide feedback. We look forward to serving you in the years to come! "
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Brian Dillon

September 24, 2025

5  out of  5
rating by Brian Dillon
"Rob and his team are awesome. Always there when I need them!"
We responded:
"I'm thrilled to hear that you’ve had such a great experience with our team, Brian! We're all about being there for you whenever you need us, so it's awesome to know we're hitting the mark. Thanks for trusting us with your insurance needs!"
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cyndi lehman

September 21, 2025

5  out of  5
rating by cyndi lehman
"For a variety of reasons I have had my insurance agent change numerous times over the past several years without my doing and I have to say that I finally have a great agent!! Rob and his team went out of their way to let me know that they had taken over the account. The wonderful ladies in the office helped me take a fresh look at my policies to make sure that I was getting the best deals. Assured me they have plans on sticking around for awhile. I honestly can't say enough about this team and what they have done for me. If you're looking for car, renter's, life insurance or whatever it is. Rob is your guy!"
We responded:
"Your review made our day, Cyndi! We're thrilled to hear that you're happy with how everything has turned out. Our team loved diving into your policies to ensure you're getting the best deals possible, and it's great to know that you found the process helpful. Thanks for being part of our State Farm family!"
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Camaran Simpson

September 19, 2025

5  out of  5
rating by Camaran Simpson
"Rob is very knowledgeable and super kind! He's the best Insurance around!!"
We responded:
"Thank you for taking the time to give us a review Camaran. Please let us know if you have any questions or if there is anything else we can do to serve your awesome family. "
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Thomas Kelsaw

September 17, 2025

5  out of  5
rating by Thomas Kelsaw
"Rob and his team did an excellent job welcoming me before my meeting. I felt the bond like they cared about me. The information about my current policy and other options were self explanatory. Rob helped me selected different options that can save me money. I'm glad to have Rob as my agent."
We responded:
"Thank you Thomas. We are honored to work with your awesome family! "
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Julie Lemons

September 17, 2025

5  out of  5
rating by Julie Lemons
"A great place to do business"
We responded:
"Thanks for the feedback Julie, and thanks for choosing us to meet your insurance needs. We appreciate you. "
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Beau Hussey - PXBBC

September 16, 2025

5  out of  5
rating by Beau Hussey - PXBBC
"I have dealt with Olivia on many occasions and she is the absolute best!"
We responded:
"Thanks for the 5-star review Beau. We are blessed to have Olivia at our agency. Please don't hesitate to reach out with any additional questions regarding your insurance. "
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D. Prox

September 8, 2025

5  out of  5
rating by D. Prox
"This guy is the greatest, most personable, caring agent you’ll find anywhere. He truly wants nothing more than to improve the lives of others. I can’t say enough great things about him. If you’re in the market for insurance, or if you’re not, he’s definitely worth looking up."
We responded:
"Thanks for the great review Dustin. It's an honor to serve your awesome family, and we look forward to working with you in the years to come! "