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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Farris

October 18, 2025

5  out of  5
rating by Alan Farris
"State Farm and Rob Eicher along with his staff have been Professional,informative and Friendly like family to my wife and I .We are sure glad and happy to be back with State Farm .Alan Farris"
We responded:
"Thank you for the wonderful review. We’re thrilled to know that you and your wife feel like family with us, that really means a lot. We're so glad to have you back with State Farm and are always here to help with anything you might need."
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Hunter Gaerte

October 9, 2025

5  out of  5
rating by Hunter Gaerte
"We worked with Bekah! And Bekah was super helpful, quick to respond, and overall very easy to work with. She built us a quote that worked really well for our family and because of this, we will be switching to them once we purchase our new house. 10/10 trustworthy and great. I know she will have our back!"
We responded:
"Thanks so much for taking the time go give us a 5-star review! We are blessed to have Bekah at the agency and I'm thrilled to hear she delighted and delivered for you. We are excited that you chose our agency for your insurance needs, and we look forward to serving you in the years to come! "
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Angela Waters

October 9, 2025

5  out of  5
rating by Angela Waters
"Bekah was friendly, professional, knowledgeable, answered all of my questions, and was able to save me money on my car insurance. I am very satisfied with my coverage. I highly recommend Rob Eicher’s State Farm Insurance Company in Fort Wayne."
We responded:
"Thank you for your kind words, Angela. I'm thrilled to hear about your great experience with Bekah! We always aim to ensure our customers feel confident and well-covered, and it's awesome to hear we're hitting the mark for you. We appreciate your recommendation and trust in us for your insurance needs!"
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Macy Eades

October 9, 2025

5  out of  5
rating by Macy Eades
"I spoke with a woman named Bekah on home, car and life insurance quotes. She was so kind, patient (I had no idea what I was doing or what information to give) and welcoming with any and all questions I had. While what I already have is more affordable than what she could offer, I just really respected and admired her honesty and integrity in her work. This made me feel like she would be a more reliable agent if some tragedy were to actually happen. 10/10 would recommend to anyone looking"
We responded:
"I'm thrilled that Bekah could assist you with your insurance, Macy. We truly prioritize honesty and integrity in our work, and I'm glad that shone through during your conversation. Even if we're not your current choice, we're always here to help whenever you need us."
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Christie Cochran

October 7, 2025

5  out of  5
rating by Christie Cochran
"I got quotes for several different types of insurance and it was so helpful to feel like I’m literally purchasing having peace of mind that we are covered! Rob & Bekah are wonderful to work with! Everyone was so kind and helpful explaining everything I needed to know. Just “like a good neighbor” 😃"
We responded:
"It's awesome to hear that you felt a sense of peace of mind after working with us, Christie. Bekah and I really enjoy helping our customers understand their coverage options, so it means a lot to know you felt well taken care of. We've got your back, just like a good neighbor should :)"
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Shannon Teddy

October 3, 2025

5  out of  5
rating by Shannon Teddy
"Rob and team were so helpful exposing different option as for our auto s centers insurance plus different payment options. Also got some investment advice. Kind and knowledgeable"
We responded:
"Thanks for the positive review Shannon. It is an honor to serve your family, and I'm thrilled we were able to help you find what you were looking for! "
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Lyss Cruz

October 3, 2025

5  out of  5
rating by Lyss Cruz
"Rob and his team are amazing! You should talk to Brendan if you get the chance! Hes awesome!"
We responded:
"Thanks for taking the time to give us a review. I appreciate your feedback and agree that Brendan is awesome and we are blessed to have him! If there is ever anything we can do for your family, please don't hesitate to ask! "
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Connor Burgess

October 3, 2025

5  out of  5
rating by Connor Burgess
"Great staff & super helpful! Check them out!"
We responded:
"Thanks for the review Connor. I appreciate it! "
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Amber Sieber

October 2, 2025

5  out of  5
rating by Amber Sieber
"Rob and his staff have the best attitudes, the most helpful spirits and they feel even better than family! I would highly recommend switching all of your insurance needs to Rob Eicher State Farm. I love them all so much!!"
We responded:
"Thank you for the amazing review Amber, and thanks for giving us the opportunity to serve your family!"
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Sarah Kimble

September 29, 2025

5  out of  5
rating by Sarah Kimble
"Great service and super helpful! Good balance of quality coverage and pricing."
We responded:
"Thank you Sarah, for taking the time to provide feedback. We look forward to serving you in the years to come! "
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Brian Dillon

September 24, 2025

5  out of  5
rating by Brian Dillon
"Rob and his team are awesome. Always there when I need them!"
We responded:
"I'm thrilled to hear that you’ve had such a great experience with our team, Brian! We're all about being there for you whenever you need us, so it's awesome to know we're hitting the mark. Thanks for trusting us with your insurance needs!"
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cyndi lehman

September 21, 2025

5  out of  5
rating by cyndi lehman
"For a variety of reasons I have had my insurance agent change numerous times over the past several years without my doing and I have to say that I finally have a great agent!! Rob and his team went out of their way to let me know that they had taken over the account. The wonderful ladies in the office helped me take a fresh look at my policies to make sure that I was getting the best deals. Assured me they have plans on sticking around for awhile. I honestly can't say enough about this team and what they have done for me. If you're looking for car, renter's, life insurance or whatever it is. Rob is your guy!"
We responded:
"Your review made our day, Cyndi! We're thrilled to hear that you're happy with how everything has turned out. Our team loved diving into your policies to ensure you're getting the best deals possible, and it's great to know that you found the process helpful. Thanks for being part of our State Farm family!"
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Camaran Simpson

September 19, 2025

5  out of  5
rating by Camaran Simpson
"Rob is very knowledgeable and super kind! He's the best Insurance around!!"
We responded:
"Thank you for taking the time to give us a review Camaran. Please let us know if you have any questions or if there is anything else we can do to serve your awesome family. "
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Thomas Kelsaw

September 17, 2025

5  out of  5
rating by Thomas Kelsaw
"Rob and his team did an excellent job welcoming me before my meeting. I felt the bond like they cared about me. The information about my current policy and other options were self explanatory. Rob helped me selected different options that can save me money. I'm glad to have Rob as my agent."
We responded:
"Thank you Thomas. We are honored to work with your awesome family! "
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Julie Lemons

September 17, 2025

5  out of  5
rating by Julie Lemons
"A great place to do business"
We responded:
"Thanks for the feedback Julie, and thanks for choosing us to meet your insurance needs. We appreciate you. "
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Beau Hussey - 5P2RCB

September 16, 2025

5  out of  5
rating by Beau Hussey - 5P2RCB
"I have dealt with Olivia on many occasions and she is the absolute best!"
We responded:
"Thanks for the 5-star review Beau. We are blessed to have Olivia at our agency. Please don't hesitate to reach out with any additional questions regarding your insurance. "
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D. Prox

September 8, 2025

5  out of  5
rating by D. Prox
"This guy is the greatest, most personable, caring agent you’ll find anywhere. He truly wants nothing more than to improve the lives of others. I can’t say enough great things about him. If you’re in the market for insurance, or if you’re not, he’s definitely worth looking up."
We responded:
"Thanks for the great review Dustin. It's an honor to serve your awesome family, and we look forward to working with you in the years to come! "
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Ellen Gibson

September 4, 2025

5  out of  5
rating by Ellen Gibson
"Very helpful and friendly I explained what I wanted and I received it"
We responded:
"Thank you for the 5-star review Ellen. We are excited we were able to help you find what you were looking for. "
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Denny Zorger

September 3, 2025

5  out of  5
rating by Denny Zorger
"I was very impressed with Rob and his team as we met and discussed our auto and homeowners insurance needs. I would have loved to move our policies to Rob and State Farm, but unfortunately the premium quotes were higher in total than our current policies. Rob was very open and honest about doing what was best for my wife and I so we will definitely check back with Rob in the future to see if State Farm can beat our current company. I learned a few things about insurance that was very helpful and I really appreciate Rob’s willingness to educate me even though it was apparent we were going to stay with our current policy. Thanks Rob and best wishes for you and your team!"
We responded:
"Thanks for taking the time to give us the review Dennis. We are committed to helping people understand what they are paying for, and guiding them into what works best for their family. I'm excited you felt that, and I'm thankful you gave us the opportunity to compete for your business! "
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Danielle Hammel

September 2, 2025

5  out of  5
rating by Danielle Hammel
"I requested a new homeowners and auto policy quote from Rob and his team. He connected me with Nicole who was responsive, knowledgable and able to answer all of my questions. I look forward to working with them in the future."
We responded:
"Thanks for the great review Danielle. We also look forward to working with you! "
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Gabrielle Savieo

August 29, 2025

5  out of  5
rating by Gabrielle Savieo
"The assisted me in finding insurance that fit my lifestyle and needs"
We responded:
"Thanks for the great review Gabrielle. We are excited we were able to help you find the solutions you were looking for, and we look forward to serving you in the years to come. "
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Anthony Musco

August 26, 2025

5  out of  5
rating by Anthony Musco
"After a series of less than stellar State Farm agents, I was ready to find insurance elsewhere and then Rob became my agent. I met with him and his team and he described their return to customer service. He and his staff seem genuine and they won me back."
We responded:
"Thanks for the great review Tony. We look forward to delivering service above and beyond the level you expect. Please let us know immediately, if we ever fall short of excellence. "
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Cindy Hale

August 25, 2025

5  out of  5
rating by Cindy Hale
"Nicole was so polite and thoroughly explain the process of my new policy!!! She has save me some money!!"
We responded:
"Thanks for taking the time to give Nicole such a positive review, Cindy. She loves helping people and I'm thrilled to hear about your savings! Please let us know if you ever have any questions or concerns. We look forward to working with you in the years to come. "
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Pete Nussa

August 25, 2025

5  out of  5
rating by Pete Nussa
"My recent experience with Rob and his team was excellent. The meeting was informative, educational and efficient. The team was well prepared, friendly and answered all of my questions."
We responded:
"Thanks for the great feedback Pete. Thanks for the opportunity you gave us to help you explore your insurance options! "
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Kate Miller

August 24, 2025

5  out of  5
rating by Kate Miller
"Rob Eicher runs an amazing team, full of integrity. They know their stuff and they’ll take great care of you!"
We responded:
"Thanks for the great recommendation, Kate. Your feedback means a lot to our team! "